Enterprise Platform
One platform for correspondence, documents, tasks and service management
Sanad is Newtecx's proprietary enterprise platform that unifies correspondence management, document management, IT service management, task tracking and workflow automation — with Copilot and AI woven directly into everyday processes. Built for government and enterprise organizations that need governed, auditable digital operations.
A unified enterprise platform supporting the operations and services an organization needs — with AI woven into governed enterprise workflows.
- Correspondence Management — track, route and respond to official correspondence with full audit history
- Document Management System — secure, searchable repository with version control
- IT Service Management — ticketing, request and support workflows in one console
- Task & Workflow Automation — configurable multi-step approval workflows
- AI & Copilot Integration — AI woven into every workflow to assist and accelerate decisions
Every product, one connected experience.
Adopt one product or the whole suite. They share identity, search, inbox, governance and AI, so nothing lives in a silo.
Service Desk
AI-empowered IT service management across the full support lifecycle.
Explore Service DeskCorrespondence
Official correspondence, drafted, routed, signed and preserved: bilingual and auditable.
Explore CorrespondenceDocuments
A secure, cabinet-first repository with versioning, search, retention and audit.
Explore DocumentsTask Management
Turn anything into accountable, tracked work, synced with Microsoft To Do.
Learn moreCase
Our low-code / no-code workflow engine: design any process visually, with no development.
Learn moreStrategy & Portfolio
Translate strategic objectives into initiatives, projects and KPIs, and track portfolio health.
Learn moreEvent Management
Plan and run conferences, meetings and official functions end to end.
Learn moreCX Platform
Omnichannel complaints, closed-loop surveys and executive CX dashboards in one console.
Explore CX PlatformSanad AI
The intelligence layer beneath every product: compose, classify, search and assist.
Explore Sanad AINative to your Microsoft world.
Sanad works where your people already work, no context switching, no extra tabs.
Enterprise-grade, secured at every layer.
Encryption in transit and at rest, access control at every level, a complete audit trail, and the option to keep every byte on-premises, within your own infrastructure.
Read about securityA closer look
Benefits
Microsoft Azure
Power Automate
Power BI
Dataverse- 01
Replaces fragmented, paper-based processes with one governed system
- 02
Full auditability for regulated and government environments
- 03
AI-assisted workflows reduce manual processing time
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