Enterprise Platforms
Correspondence, documents and workflow solutions.
From cloud infrastructure to AI-powered business applications, Newtecx owns delivery across the full technology lifecycle — one accountable partner, not a chain of vendors.
Correspondence, documents and workflow solutions.
Dynamics 365, Odoo ERP, CRM and custom business applications.
Data platforms, analytics, machine learning and AI agents.
Software development, integrations, cloud, security and managed services.
Describe the operational problem and we'll tell you exactly how we'd approach it.
Government bodies and regulated enterprises run on correspondence and documents.
Correspondence, documents and workflow solutions.

One governed system for official correspondence, records, approvals and audit history.
Requests, tasks, approvals and IT service desks running as governed, measurable processes.

Portals, e-services and mobile applications built for the people who actually use them.
We select the platform after the requirement is understood — never before. Every option below is one we implement and support directly.

Newtecx's own enterprise platform — correspondence, documents, tasks and ITSM in one governed system.

Where the organization is already standardized on Microsoft 365 and needs content governance within it.
Low-code apps and automated approvals for organizations standardized on Microsoft 365.
For mandates with specific legal, numbering or integration requirements no packaged product covers.
Planning work in this area? Tell us how your operation runs today.
Contact UsWe implement the right business platform for your organization — enterprise Dynamics 365, modular open-source Odoo, or purpose-built custom applications.
Dynamics 365, Odoo ERP, CRM and custom business applications.
ERP



Finance, procurement, inventory, HR and operations connected on one operating backbone.
CRM


Sales, service and engagement unified around a single view of the customer or citizen.
Retail & Commerce
From omnichannel commerce to multivendor marketplaces, Newtecx implements commerce and ERP platforms matched to each retail operator's model.
CRM and ERP may be delivered through Microsoft Dynamics, Odoo or custom extensions and integrations. The operating requirement determines the architecture — not the vendor.
Solutions PartnerFinance & Operations and Customer Engagement for complex, enterprise-scale requirements.
Active PartnerModular, open-source ERP with fast time-to-value across the full business back office.
Power Automate and workflow tooling that removes manual, repetitive work across departments.
Purpose-built enterprise applications where a standard platform isn't the right fit.
Customer, vendor and citizen portals connected to the processes behind them. The customer portal our own clients use is connected to Dynamics 365.
Planning work in this area? Tell us how your operation runs today.
Contact UsFaster decisions, intelligent automation and governed enterprise AI grounded in trusted data.
Data platforms, analytics, machine learning and AI agents.



Governed data foundations and reporting that leadership and regulators can rely on.


Copilot in Dynamics 365 helps teams draft, summarize and decide on next steps inside the apps they already use. What is available depends on your Microsoft licences.

Intelligence embedded into the workflows, documents and decisions people already work with.

Copilot in Dynamics 365 is available depending on your Microsoft licences; our AI assistants work alongside it on your own data.
Microsoft CopilotAssistants and automation we build on your own data, inside your permissions.
Planning work in this area? Tell us how your operation runs today.
Contact UsEvery solution is delivered by the same accredited teams — cloud, applications, data, AI, security and engineering.
Software development, integrations, cloud, security and managed services.
Building and modernizing web, mobile and enterprise software — a Microsoft Solutions Partner designation in Digital & App Innovation (Azure).
One accountable partner for stitching enterprise systems, portals and third-party services together into a single, coherent architecture.

Move to the cloud with confidence. We provide end-to-end migration, infrastructure and data strategies that minimize downtime and maximize scalability.
Protecting identities, data, and workloads across hybrid and cloud environments — validated by a Microsoft Solutions Partner designation in Security.

Enabling hybrid collaboration, productivity and secure end-user computing on Microsoft 365 and SharePoint.
A single accountable partner across the full lifecycle — from go-live through continuous optimization, monitoring and enhancement.
A single Newtecx team stays accountable from understanding the operation through delivery and ongoing support.
Planning work in this area? Tell us how your operation runs today.
Contact UsOne governed system for official correspondence, records, approvals and audit history.
Inbound, outbound and internal correspondence recorded, numbered, routed and tracked to closure.
Secure, searchable storage with version control, retention rules and full-text search in Arabic and English.
Configurable multi-step approvals with delegation, escalation and out-of-office handling.
Every action, view and change recorded against the record for regulatory and internal review.
Classification, summarization and drafting support applied inside the correspondence workflow.
Role, department and confidentiality-level permissions mapped to the organization chart.

Newtecx's own enterprise platform — correspondence, documents, tasks and ITSM in one governed system.

Where the organization is already standardized on Microsoft 365 and needs content governance within it.
For mandates with specific legal, numbering or integration requirements no packaged product covers.
Planning work in this area? Tell us how your operation runs today.
Contact UsRequests, tasks, approvals and IT service desks running as governed, measurable processes.
A defined set of requestable services with eligibility, routing and service levels.
Multi-step approvals with conditions, delegation, escalation and reassignment.
Assignments, due dates and boards that show what is actually in progress.
Incidents, requests and support workflows handled in one console.
Cycle times, breach rates and bottleneck analysis reported to management.

Tasks, workflow and IT service management delivered on Newtecx's own enterprise platform.
Low-code apps and automated approvals for organizations standardized on Microsoft 365.

Where internal workflows should live alongside the ERP that already runs operations.
For regulated processes with specific routing, numbering or legal requirements.
Planning work in this area? Tell us how your operation runs today.
Contact UsPortals, e-services and mobile applications built for the people who actually use them.
Citizen, customer and vendor portals connected to the processes behind them.
Cross-platform and native applications for field, frontline and employee use.
Requests, approvals and HR services delivered to employees directly.
Arabic and English experiences designed to the same standard, not translated as an afterthought.
Secure interfaces into ERP, CRM, identity and government systems.
.NET, React, Angular and Flutter — the default where the experience must fit the process exactly.

Low-code applications for internal use cases that don't warrant custom development.

Intranets and employee portals inside an existing Microsoft 365 estate.

Customer and vendor portals native to an Odoo implementation.
Planning work in this area? Tell us how your operation runs today.
Contact UsFinance, HR, procurement and supply chain on one governed data model, built around the operational needs of complex enterprises and government entities.
An ERP decision is an operating-model decision, not a license purchase.
One version of the numbers, from the ledger to the report.
Close the books faster, with one set of numbers everyone trusts.
From the first request to the shelf, with spending under control.
Control spending from request to payment.
Keep the right stock in the right place.
Employee records, pay and requests in one place.
Pay people correctly and keep every employee record in one place.
Let employees handle their own requests and approvals.
Know what every project costs and earns.
See the cost, resourcing and profit of every project.
ERP that works with the systems around it.
Keep ERP in step with banking, government and the rest of your systems.

Active Partner
Flexible, modular ERP implementation for organizations that need fast time-to-value across finance, inventory, sales and operations.
Each use case starts from a measurable cost and runs on your own governed data.

Modular open-source ERP with fast time-to-value across the full back office. Newtecx is an active Odoo Partner.

Finance & Operations for complex, enterprise-scale requirements inside the Microsoft estate.

Applied where enterprise database and Oracle application estates are already in place.
Purpose-built modules and integrations where a packaged process genuinely doesn't fit.
Planning work in this area? Tell us how your operation runs today.
Contact UsWhether the relationship is commercial or public-service, the requirement is the same: one record, one history, one accountable process.
Each application picks up where the previous one left off, on the same record, with full context.
One record your whole team works from.
See every customer's full history in one place.
A pipeline everyone can see and trust.
Win more deals with clear stages and reliable forecasts.
Every request owned, tracked and resolved.
Resolve every request on time, with a clear owner.
Take requests from any channel into one process.
Give customers self-service that stays connected to your team.
See how service performs and shape the CRM to your journeys.
Show leadership how service is really performing.
Fit the CRM to journeys a standard setup does not cover.


We integrate Dynamics 365 with Sanad and your ERP so a complaint, a contract or a work order flows across the front and back office without re-keying.

Customer Engagement for enterprise-scale sales, service and field operations.

Where CRM should sit natively alongside finance, inventory and operations in one system.
For public-service journeys and portals that no commercial CRM models correctly.
Planning work in this area? Tell us how your operation runs today.
Contact UsFrom omnichannel commerce to multivendor marketplaces, Newtecx implements commerce and ERP platforms matched to each retail operator's model.
Multivendor marketplace e-commerce platforms
Logistics and warehouse management integration
Inventory & WarehouseSales dashboards and reporting
Data & AnalyticsPlanning work in this area? Tell us how your operation runs today.
Contact UsGoverned data foundations and reporting that leadership and regulators can rely on.
Consolidated warehousing and lakes with governed definitions and lineage.
Leadership views of performance that refresh without manual assembly.
Structured, repeatable submissions with traceable source data.
Governed datasets business teams can explore without waiting on IT.
Forecasting and anomaly detection on operational and financial data.
Insight-driven operations and KPIs.

Warehousing, modelling and visualization across the Microsoft data platform.

Where enterprise data already resides on Oracle and must remain there.

Operational reporting native to the Odoo estate where that is the system of record.
Pipelines and integrations for sources no standard connector reaches.
Planning work in this area? Tell us how your operation runs today.
Contact UsCopilot in Dynamics 365 helps teams draft, summarize and decide on next steps inside the apps they already use. What is available depends on your Microsoft licences.
Where the organization's data and identity estate already runs on Microsoft.

Generative AI infused into business processes.

Approvals, requests and routine handoffs that run themselves, with simple apps and dashboards for everyday work.
Copilot in Dynamics 365 is available depending on your Microsoft licences; our AI assistants work alongside it on your own data.
AI assistants built by NewtecxPlanning work in this area? Tell us how your operation runs today.
Contact UsIntelligence embedded into the workflows, documents and decisions people already work with.
Conversational assistants answering from the organization's own systems, within its permission model.
Classification, extraction and summarization applied to incoming documents and correspondence.
Rule and event-driven automation that removes repetitive handoffs between systems and teams.
Forecasting and pattern detection applied to operational and financial data.
Data boundaries, traceability and human review defined as part of the architecture.
Autonomous agents that assist, act and summarize.

Our reusable framework for embedding conversational, agentic AI into enterprise applications.

Where the organization's data and identity estate already runs on Microsoft.

Workflow automation across Microsoft 365 and connected business systems.
Bespoke models, retrieval pipelines and integrations where packaged tooling falls short.
Planning work in this area? Tell us how your operation runs today.
Contact UsBuilding and modernizing web, mobile and enterprise software — a Microsoft Solutions Partner designation in Digital & App Innovation (Azure).
Modern, responsive web applications built with React, Angular and .NET.
Cross-platform and native mobile apps for iOS and Android.
Bespoke enterprise software built around your exact processes.
Planning work in this area? Tell us how your operation runs today.
Contact UsOne accountable partner for stitching enterprise systems, portals and third-party services together into a single, coherent architecture.
Connecting ERP, CRM and legacy systems into one operating picture.
API design, gateways and secure integration with third-party services.
Vendor, customer and self-service portals built around your workflows.
Planning work in this area? Tell us how your operation runs today.
Contact UsMove to the cloud with confidence. We provide end-to-end migration, infrastructure and data strategies that minimize downtime and maximize scalability.
Azure readiness assessment, lift-and-shift and re-platforming with minimal disruption.
Hybrid and on-premises infrastructure design, networking and disaster recovery.
Governed, validated migration of business data between systems and platforms.
CI/CD pipelines, infrastructure as code and release automation on Azure DevOps.
Backup, disaster recovery and continuity tested against defined objectives.
Visibility, forecasting and optimization of ongoing cloud consumption.

Infrastructure, migration and workload optimization on Azure.

Where database and application estates on Oracle form part of the landscape.
On-premises and hybrid designs where data residency or latency requires them.

Day-two operations, monitoring and support under agreed service levels.
Planning work in this area? Tell us how your operation runs today.
Contact UsProtecting identities, data, and workloads across hybrid and cloud environments — validated by a Microsoft Solutions Partner designation in Security.
Zero-trust identity architectures on Microsoft Entra.
Detection and response across endpoints, cloud and email.
Policy, data protection and regulatory alignment.
Posture reviews and hardening roadmaps.
Classification, encryption, retention and loss prevention across the estate.

Identity, threat protection and compliance across the Microsoft security stack.

Workload protection and monitoring for cloud and hybrid infrastructure.
Governance tooling and integrations for obligations no product covers directly.
Planning work in this area? Tell us how your operation runs today.
Contact UsEnabling hybrid collaboration, productivity and secure end-user computing on Microsoft 365 and SharePoint.
Intranets, document libraries and collaboration sites built on SharePoint.
Teams, SharePoint and Viva deployed for real collaboration.
Hybrid work architectures built on Microsoft Entra and Intune.
Adoption programs that drive real usage, not just licenses.
Planning work in this area? Tell us how your operation runs today.
Contact UsA single accountable partner across the full lifecycle — from go-live through continuous optimization, monitoring and enhancement.
SLA-backed application and infrastructure operations, 24/7.
Patching, upgrades and day-to-day break-fix support.
Independent advisory on architecture, roadmap and technology choices.
Planning work in this area? Tell us how your operation runs today.
Contact Us