Sector
Transportation & Logistics
Newtecx modernizes customer engagement and logistics operations for transportation and postal operators.
Business challenge
Challenges
- 01
Disconnected contact center and CRM operations
- 02
Manual logistics and order management
- 03
Limited visibility into sales and service performance
Our solution
Our Approach
- 01
Contact center CRM and case management
- 02
Logistics and warehouse management
- 03
Online purchasing and order management
- 04
Sales dashboards and reporting
Business value
Business Value
- Faster, more consistent customer service
- Improved logistics visibility
- Data-driven sales operations
Clients we've supported in this sector
Relevant Products
Vendor PortalRelevant Technologies
Dynamics 365
Power BI
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